Are you having problems connecting with your current high-speed or dial-up service? 1-877-880-0006

The service includes:

• Diagnose what is causing the issue
• Help you get back on-line

Your computer, just like your car, is a finely tuned machine that needs regular maintenance to keep it running and in good working order. A Computer Optimization service is a good thing you can do to preserve the health of your PC. A good rule of thumb is to have your system Optimized every six months.

The service includes:

• Adjustment your computer's system settings for a faster and smoother performance
• Update your PC with the most recent updates to guard against security threats
• Hard drive data clean up

Did you know that 80% of wireless networks are not secure? How secure is your network? Call 1 800 GEEKSQUAD and Agents can check the security of your existing Wireless Network using your high-speed internet connection.

The service includes:

• Check if encryption is enabled
• Check to see if your SSID is enabled
• Examine the PC for file sharing programs
• Check to see if the firewall is enabled
• We'll secure it and network one PC.

Online safety begins with you, know what's happening on your PC. Although the internet represents technological innovation, it can also harbor potential risks. But with careful use and awareness, every family can take advantage of the benefits of online education and entertainment, while minimizing the risks.

The service includes:

• Check for AV and AS software and if it is up to date and is there a firewall in use.

• Check for the current Window Patches

• Examine the PC for file sharing programs - Kids often use these programs to download and share free music. This can pose several problems as it violates copyright laws and could render you responsible for these actions. Also your information and data could be in a shared location, meaning others can download it through these programs.

• View the history of visited websites - Steer clear of websites of ill repute - these are a haven for malicious and annoying intruders

• IM Check - Suggestive names can attract unwanted attention. Do not use last names in children's and teen's email addresses or screen names

• Search of MySpace and Google for personal Info

• Give suggestion on how to improve your safety online

Get your MP3 player working. Have an agent set-up your new MP3 player online through your PC.

The service includes a brief tutorial on how to:

• Use your MP3 player
• Burn your own CDs and rip (copy) your CDs onto the computer
• Transfer tunes to your MP3 player
• Organize your new music library

Need help connecting something to your computer? This service is the quick and painless way to ensure your printer, digital camera or other digital device is correctly installed.

The service includes:

• Guiding you through the connection steps over the phone or online
• Help properly configure your device settings

Working high speed internet connection required. Hardware not included.

Online Diagnostic

Techs will get to the heart of the matter and root out the problem through a series of system checks and diagnostics.